FAQ - What can I expect onboard Copper Jack?
Do the windows of the boat open to provide ventilation?
Copper Jack has large windows on both sides of the boat, in the roof and at the front (bow).
The windows provide all-round viewing of the route.
For safety, the side windows have horizontal hopper-style windows that can be opened to provide for ventilation.
The front (bow) window and entrance can also be opened to provide for ventilation if required – though access to these is prevented during the cruise.
Can I bring my dog onboard?
Only guide / assistance dogs are allowed onboard.
Can I bring my bicycle on the boat?
Bicycles cannot be brought onboard. However they can be safely left on the pontoon which is locked to public access when we depart.
The pontoon has a metal railing to which you can lock your bicycle (with your own lock).
Can I bring my child’s pram/pushchair on the boat?
Pushchairs can be brought onboard where space permits. Alternatively, as with bicycles, they can be safely left on the pontoon which is locked to public access when we depart.
How do we board and disembark the boat?
Boarding and disembarking Copper Jack is via a single entry point (though there are a number of other emergency exits).
The entry point is accessed via a pontoon leading from the quayside. A wide ramp is provided from the pontoon to the entrance of the boat, from which there are 4 wide steps with handrails leading to the main cabin.
For those with limited mobility, or using wheelchair, Copper Jack has a hydraulic lift to take users from the pontoon to the cabin without any steps.
Can I take photos or videos on the boat?
We encourage you to take photos and videos whilst on board, and even better share them on your social media.
Does the boat have a bar?
Copper Jack is a fully licensed bar serving alcoholic and nonalcoholic beverages, tea, coffee and other hot and cold drinks. Snacks such as biscuits, crisps and occasionally other treats (such as Welsh cakes!).
Do you have souvenirs for sale?
We carry a small number of souvenirs and other items for sale. These include mugs, T-shirts, polo shirts, fridge magnets etc.
Is there anywhere to store items on the boat?
The boat cabin has very limited space – especially when we are fully booked. Although we can accommodate a limited number of personal items (such as pushchairs), we kindly request you do not bring onboard large items other than handbagage (handbags, small rucksacks etc)
How long does the trip last?
Scheduled boat trips last for 90 minutes
Does the boat have a toilet?
Copper Jack as a toilet and washroom. This facility is fully accessible for those with wheelchairs.
What should I wear?
Although we have no control over the weather conditions for your arrival and departure to the boat, whilst onboard you will be within a fully enclosed cabin.
The cabin has central heating for those colder days, and although we do not have air conditioning, the windows can be partially opened to allow for air circulation.
Will I get wet?
As per the “What should I wear?” reply, the cabin is fully enclosed. So regardless of the weather conditions outside, you can rest assured you will stay dry during the cruise
What will I see on the trip?
Other than the spectacular sights of the marina, river tawe and landscapes – many of which will be discussed during the live commentary, you may get to see some brilliant wildlife.
Is there a commentary on the boat during the trip?
Most of our trips have live commentary during the trip. This will cover both the history of the industrial heritage of Swansea through to the present day.
To accompany the commentary you will not only be able to see the spectacular scenery of the present day, but will have sight of screens displaying historical images of the heyday of when Swansea was known as Copperoplois.
Can I walk down the side of the boat or sit at the stern or bow?
All passengers must remain inside the cabin of the boat during the boat trip.
The crew are the only ones allowed to walk down the side (gunwale) of the boat, bow and stern decks.
I get sea sick, is the boat stable?
Our boat trips travel through the Tawe Basin and along the River Tawe.
This waterway is protected by the Tawe Barrage making for a typically calm and relaxing journey.
The boat is extremely stable and travelling at less than 10mph should not trouble someone who suffers from being sea sick.