Frequently Asked Questions (FAQ)
To save you having to telephone or email, we have compiled a list of questions that we frequently get asked – and have provided answers to them.
From “Where to park your car?” to “Does the boat have a bar?”!
With so many questions we get asked, we have grouped them into what we hope are more manageable chunks. For example, if you want to know whether Copper Jack is accessible for those using a wheelchair, there’s a section for that. If you wan to know how you pay for your tickets – there’s one for that too.
You will find that some of the answers have links to other resources (such as “Where is the nearest bus stop?”). Just click on the answer and a page will open for that resource.
If you still have unanswered questions, please do not hesitate to contact us.
How do I book seats or charter the whole boat?
What ticket types are there and how do I pay?
How do I get to Copper Jack?
What facilities are there for disabled passengers?
What is Copper Jack / Jac Copr?
How safe is Copper Jack?
What can I expect onboard Copper Jack?
What if my trip is cancelled or I need to cancel?