FAQ - What facilities are there for disabled passengers?
Can we come onboard in a wheelchair?
There is step-free access to our boat (Copper Jack) from the quayside via a sloping wooden pontoon.
The entrance to Copper Jack’s cabin is via 4 steps.
The boat also has an hydraulic lift for carrying a wheelchair user or those with limited mobility from the pontoon to inside the boat.
The lift is rated to carry up to 300kg (47 stone) and has a maximum length restriction of 1m (3ft 3in).
The floor of the boat is level throughout and seating can be moved to accommodate wheelchairs.
Copper Jack has a fully accessible toilet.
How do we board and disembark the boat?
Boarding and disembarking Copper Jack is via a single entry point (though there are a number of other emergency exits).
The entry point is accessed via a pontoon leading from the quayside. A wide ramp is provided from the pontoon to the entrance of the boat, from which there are 4 wide steps with handrails leading to the main cabin.
For those with limited mobility, or using wheelchair, Copper Jack has a hydraulic lift to take users from the pontoon to the cabin without any steps.
Does the boat have a toilet?
Copper Jack has a toilet and washroom. This facility is fully accessible for those with wheelchairs.